Terms of Use & General Terms and Conditions

SCL&DG Labs GmbH
Heimstättenstraße 3
89077 Ulm
Germany

Last updated: 28.04.2026

1. Scope

These General Terms and Conditions apply to all orders placed via our online shop at energypouches.de and to all related services of SCL&DG Labs GmbH.

Our offer is aimed at consumers and businesses. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade or self-employed profession. A business is a natural or legal person or a partnership with legal capacity acting in the exercise of its trade or self-employed profession when entering into a legal transaction.

Deviating, conflicting or supplementary general terms and conditions of the customer do not form part of the contract unless we expressly agree to their validity.

2. Contracting party

The purchase contract is concluded with:

SCL&DG Labs GmbH
Heimstättenstraße 3
89077 Ulm
Germany
Email: hello [at] energypouches [dot] de
Phone: +49 (0)178 6252504
Managing Director: David Fichtner
Register court: Ulm Local Court
Commercial register number: HRB 748051
VAT ID: DE368068015

3. Conclusion of contract

The presentation of products in the online shop does not constitute a legally binding offer, but an invitation to place an order.

You can first add products to the cart without obligation and correct your entries at any time before submitting the order. By clicking the order button, you submit a binding offer to purchase the goods in the cart.

We can accept your order by means of an express order confirmation, a shipping confirmation or delivery of the goods. An automatically sent acknowledgment of receipt only confirms receipt of your order, unless it expressly declares acceptance of the order.

We reserve the right to reject or cancel orders for objective reasons, in particular if a product is unavailable, price or product information was obviously incorrect, there is a suspicion of misuse or fraud, or legal reasons prevent it. In this case, any payments already made will be refunded without delay.

4. Products, product information and instructions for use

We sell functional pouches, energy pouches, caffeinated products, caffeine-free products, food supplements and comparable consumer products.

Before use, please always observe the respective product information, ingredient lists, recommended intake, warnings, dosage recommendations and notes on the product packaging and the respective product page.

Where products contain caffeine or other functional ingredients, they may not be suitable for children, pregnant or breastfeeding persons or persons with certain health conditions. If you have pre-existing health conditions or uncertainties, are pregnant or breastfeeding, or are taking medication, you should seek medical or professional advice before use.

Our products are not intended to diagnose, treat, cure or prevent any disease. Information in the online shop serves to describe the products and does not replace medical advice.

5. Prices, shipping costs and delivery

The prices stated in the online shop at the time of the order apply. All prices include statutory VAT where applicable.

Any additional shipping costs are clearly indicated during the ordering process before you submit your order.

Delivery is made to the delivery address specified during the ordering process. Delivery times are non-binding unless a binding delivery date has been expressly promised.

If a product is not available, we will inform you without delay. In this case, any payments already made will be refunded without delay.

6. Payment

The payment methods available in the online shop are displayed during the ordering process. Payment may be processed via external payment service providers. The terms and privacy notices of the respective payment service provider also apply to payment processing.

The purchase price is due upon conclusion of the contract unless otherwise stated in the ordering process.

7. Retention of title

The goods remain our property until full payment has been made.

8. Promo codes, vouchers and discounts

Promo codes, vouchers and discounts may be subject to specific conditions, periods, minimum order values, products or customer groups. The respective conditions are stated in connection with the promotion.

Promo codes, vouchers or discounts cannot be paid out in cash unless expressly agreed otherwise.

We reserve the right not to redeem or to subsequently cancel promo codes or discounts in the event of obvious misuse, technical errors or violations of the respective promotion terms.

9. Consumer right of withdrawal

Consumers generally have a statutory right of withdrawal. Details can be found in our separate withdrawal policy.

However, the right of withdrawal does not apply to contracts for the supply of sealed goods that are not suitable for return for health protection or hygiene reasons if they were unsealed after delivery.

This applies in particular to sealed energy pouches, food supplements and comparable products for oral use if the product-related seal, protective seal, safety film, security band or comparable hygiene seal was opened, removed or damaged after delivery.

Merely opening the shipping box does not count as removing the product-related seal.

10. Returns and condition of goods

In the event of withdrawal, please return goods as complete as possible, carefully packed and with all accessories. This is not a prerequisite for effectively exercising the right of withdrawal.

Unopened goods with an undamaged seal can be returned under the statutory right of withdrawal.

Opened, unsealed or products with a damaged seal that are not suitable for return for health protection or hygiene reasons are excluded from the right of withdrawal and cannot be refunded.

11. Statutory liability for defects

The statutory liability for defects applies.

If delivered goods are defective, please contact us at hello [at] energypouches [dot] de. Your statutory rights remain unaffected.

12. Liability

We are liable without limitation for damages resulting from injury to life, body or health based on a breach of duty by us, our legal representatives or vicarious agents.

We are also liable without limitation in cases of intent and gross negligence, fraudulent concealment of a defect, assumption of a guarantee and under mandatory statutory provisions, in particular the German Product Liability Act.

In the event of a slightly negligent breach of essential contractual obligations, we are only liable for the typical, foreseeable damage. Essential contractual obligations are those whose fulfillment makes the proper performance of the contract possible in the first place and on whose compliance you may regularly rely.

Otherwise, liability for damages is excluded to the extent permitted by law.

13. Content, product images and availability

We strive to present product images, product descriptions and availability correctly. Minor deviations in presentation, packaging design or product images may occur, provided they are reasonable for the customer and do not affect the essential product characteristics.

Product availability may change. If an ordered product is not available, the provisions in Section 5 apply.

14. Data protection

Information on the processing of personal data can be found in our privacy policy.

15. Dispute resolution

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board unless there is a legal obligation to do so.

The European Commission's online dispute resolution platform was discontinued on 20.07.2025. A link to this platform is therefore no longer provided.

16. Applicable law

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.

If you are a consumer and your habitual residence is in another country, the mandatory consumer protection provisions of that country remain unaffected.

17. Contract language and storage of the contract text

The contract language is German. This translation is provided for information only; in the event of any discrepancy, the German version shall prevail.

We do not permanently store the contract text in a way that is accessible to you. You can print or electronically save the order data before submitting your order. After receipt of your order, you will receive the order data by email.

18. Final provisions

Should individual provisions of these terms be or become invalid in whole or in part, the validity of the remaining provisions shall remain unaffected. The statutory provisions shall apply in place of the invalid provision.