Terms of Use & General Terms and Conditions (GTC)

SCL&DG Labs GmbH
Heimstättenstraße 3
89077 Ulm
Deutschland

Last updated: 28.04.2026

1. Scope of Application

These General Terms and Conditions apply to all orders placed via our online shop at energypouches.de as well as to all related services provided by SCL&DG Labs GmbH.

Our offer is directed at consumers and businesses. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession. A business is a natural or legal person or a partnership with legal capacity that, when entering into a legal transaction, acts in the exercise of their trade, business or profession.

Deviating, conflicting or supplementary general terms and conditions of the customer shall not become part of the contract unless we expressly agree to their validity.

2. Contracting Party

The purchase contract is concluded with:

SCL&DG Labs GmbH
Heimstättenstraße 3
89077 Ulm
Deutschland
Email: hello [at] energypouches [dot] de
Phone: +49 (0)178 6252504
Managing Director: David Fichtner
Register court: Amtsgericht Ulm
Commercial register number: HRB 748051
VAT ID: DE368068015

3. Conclusion of Contract

The presentation of products in the online shop does not constitute a legally binding offer, but an invitation to place an order.

You can initially place products in the shopping cart without obligation and correct your entries at any time before submitting the order. By clicking the order button, you submit a binding offer to purchase the goods contained in the shopping cart.

We may accept your order through an express order confirmation, a shipping confirmation or by delivery of the goods. An automatically sent acknowledgement of receipt initially only confirms receipt of your order, unless it expressly declares acceptance of the order.

We reserve the right to reject or cancel orders for objective reasons, in particular if a product is not available, obvious price or product details were incorrect, there is a suspicion of misuse or fraud, or legal reasons prevent fulfilment. Any payments already made will be refunded without delay in this case.

4. Products, Product Information and Instructions for Use

We sell functional pouches, Energy Pouches, caffeinated products, caffeine-free products, food supplements and comparable consumer products.

Before use, please always observe the respective product details, ingredient lists, consumption recommendations, warnings, dosage recommendations and instructions on the product packaging and on the respective product page.

Insofar as products contain caffeine or other functional ingredients, they may not be suitable for children, pregnant or breastfeeding persons, or persons with certain health conditions. In the case of pre-existing health conditions, uncertainties, pregnancy, breastfeeding or if you are taking medication, you should seek medical or professional advice before use.

Our products are not intended to diagnose, treat, cure or prevent any disease. Information in the online shop serves to describe the products and does not replace medical advice.

5. Prices, Shipping Costs and Delivery

The prices stated in the online shop at the time of the order apply. All prices include statutory value added tax where applicable.

Any additional shipping costs are clearly indicated in the ordering process before you submit your order.

Delivery is made to the delivery address specified in the ordering process. Information on delivery times is non-binding unless a binding delivery date has been expressly promised.

If a product is not available, we will inform you without delay. Any payments already made will be refunded without delay in this case.

6. Payment

The payment methods available in the online shop are displayed during the ordering process. Payment processing may be carried out via external payment service providers. The terms and privacy notices of the respective payment service provider apply in addition to payment processing.

The purchase price is due upon conclusion of the contract, unless otherwise stated in the ordering process.

7. Retention of Title

The goods remain our property until payment has been made in full.

8. Promotional Codes, Vouchers and Discounts

Promotional codes, vouchers and discounts may be subject to certain conditions, periods, minimum order values, products or customer groups. The respective conditions are stated in connection with the promotion.

A cash payout of promotional codes, vouchers or discounts is excluded unless expressly agreed otherwise.

We reserve the right not to redeem promotional codes or discounts, or to cancel them retroactively, in the event of obvious misuse, technical errors or violations of the respective promotional conditions.

9. Right of Withdrawal for Consumers

Consumers are generally entitled to a statutory right of withdrawal. Details can be found in our separate withdrawal policy.

However, the right of withdrawal does not apply to contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery.

This applies in particular to sealed Energy Pouches, food supplements and comparable products for oral use, if the product-related seal, the protective seal, the security film, the security band or a comparable hygiene seal has been opened, removed or damaged after delivery.

Merely opening the shipping box does not count as removal of the product-related seal.

10. Returns and Condition of the Goods

In the event of a withdrawal, please return goods as completely as possible, carefully packaged and with all accessories. This is not a requirement for effectively exercising the right of withdrawal.

Unopened goods with an undamaged seal can be returned within the scope of the statutory right of withdrawal.

Opened, unsealed or damaged-seal products that are not suitable for return for reasons of health protection or hygiene are excluded from the right of withdrawal and cannot be refunded.

11. Statutory Liability for Defects

The statutory law on liability for defects applies.

If delivered goods are defective, please contact us at hello [at] energypouches [dot] de. Your statutory rights remain unaffected.

12. Liability

We are liable without limitation for damages resulting from injury to life, body or health that are based on a breach of duty by us, our legal representatives or vicarious agents.

We are also liable without limitation in cases of intent and gross negligence, in the case of fraudulent concealment of a defect, in the case of assumption of a guarantee, and under mandatory statutory provisions, in particular under the German Product Liability Act.

In the case of a slightly negligent breach of essential contractual obligations, we are only liable for the foreseeable damage typical of the contract. Essential contractual obligations are those obligations whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance you may regularly rely.

In all other respects, liability for damages is excluded to the extent permitted by law.

13. Content, Product Images and Availability

We endeavour to present product images, product descriptions and availability correctly. Minor deviations in presentation, packaging design or product images may occur, provided they are reasonable for the customer and do not impair the essential product characteristics.

Product availability may change. If an ordered product is not available, the provisions in Section 5 apply.

14. Data Protection

Information on the processing of personal data can be found in our privacy policy.

15. Dispute Resolution

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board, unless there is a legal obligation to do so.

The European Commission's platform for online dispute resolution was discontinued as of 20.07.2025. A link to this platform is therefore no longer provided.

16. Applicable Law

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.

If you are a consumer and have your habitual residence in another country, mandatory consumer protection provisions of that country remain unaffected.

17. Contract Language and Storage of the Contract Text

The contract language is German.

The contract text is not permanently stored by us in a way that is accessible to you. You can print out or electronically save the order data before submitting the order. After receipt of your order, you will receive the order data by email.

18. Final Provisions

Should individual provisions of these GTC be or become invalid in whole or in part, the validity of the remaining provisions shall remain unaffected. The statutory provisions shall apply in place of the invalid provision.